Privacy Policy
At HOMAX, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website.
Information We Collect
We collect personal information when you:
- Make a purchase
- Create an account
- Subscribe to our newsletter
- Contact us through email, form, or chat
Types of personal data we may collect:
- Name
- Email address
- Phone number
- Shipping & billing address
- Payment details (processed securely via payment gateway)
- Device & browser info, IP address, and browsing behavior (via cookies)
How We Use Your Information
We use your information to:
- Fulfill and manage your orders
- Process payments securely
- Send order confirmations and updates
- Respond to your inquiries and customer service requests
- Improve your shopping experience
- Send promotional offers (only if you opt-in)
- Prevent fraud and secure our platform
Payment Security
We do not store your payment card details. All transactions are processed through secure, PCI-compliant payment gateways such as Shopify Payments, Phonepe, PayPal, etc.
Cookies
We use cookies and similar tracking tools to:
- Keep you logged in
- Remember your cart
- Analyze website traffic
- Improve user experience
You can control or disable cookies in your browser settings at any time.
Sharing Your Information
We do not sell your personal data.
We may share your data only with trusted third parties for:
- Payment processing
- Order fulfillment & shipping
- Email & SMS communication
- Website analytics (Google Analytics, Meta Pixel, etc.)
All service providers are contractually obligated to protect your information.
International Visitors
If you're accessing our site from outside India, please note that your information may be transferred to and stored in servers located in India.
Children’s Privacy
Our website is not intended for individuals under the age of 13. We do not knowingly collect data from children.
Your Rights
You have the right to:
- Access the personal data we hold about you
- Correct or update your data
- Request deletion of your data
- Opt out of marketing communications at any time
To request changes, email us at: helpdesk.homax@gmail.com
Third-Party Links
Our site may contain links to other websites. We are not responsible for their privacy practices or content.
Policy Updates
We may update this policy from time to time. Changes will be posted on this page with a new “Effective Date.”
Contact Us
If you have questions about our Privacy Policy, feel free to contact:
Email: helpdesk.homax@gmail.com
